FEATURES

Role based functionalities

ClientCare – the platform for need-based empowering  - for ensuring data security and confidentiality.

About ClientCare – Benefits

ClientCare- a platform to listen and resolve your clients’ concerns- effortlessly!
ClientCare is a repository of features for delivering quality client care at all times.

Real time notifications – Get real time notifications of enquiries and complaints

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Clutter-free Post Sales service system to enhance trust and transparency with clients

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Task assignment – Assign task to the appropriate person for right results

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Complaint Tracking- All complaints can be tracked for resolution status

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Complaint Analysis – Type-wise and Age-wise data of complaints

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Data visibility – Zone, Project and Role-based data access for security

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Role and Project-based Dashboard & Reports – Single click access to 15+ actionable reports

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Data export to Excel format for easy comprehension and dissemination

Role based functionalities

ClientCare – the platform for

need-based empowering  - for ensuring data security and confidentiality.

Customers I Property Owners | Tenants

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Raise complaints with photos, description

 
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Check the status on the complaints


 
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Check Do’s &
Don’ts, Marketing Brochures & manuals
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Close and Submit Feedback post resolution 

 
ClientCare _ Real Estate Post Sales CRM Features

Engineer / Facility Member

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Receives notification for the tasks assigned 

 
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Access to assigned complaints information 
 
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Can Escalatethe ticket

 
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Can add notes (internal), photos post resolution

 
ClientCare - Real Estate Customer Complaint Management Software

Zonal Head 

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Access for the projects under their zone

 
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Access to
reports

 
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Assigns/Re-assign the complaints to relevant team member
 
ClientCare

Management / DGM

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Access for all the projects and all the reports

 
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Can assign
tasks for the escalations

 
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Can Reject the complaints with notes

 
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